首頁資訊 The impact of social support on individual health knowledge creation in online patient communities: the mediating role of attitude,Journal of Knowledge Management

The impact of social support on individual health knowledge creation in online patient communities: the mediating role of attitude,Journal of Knowledge Management

來源：泰然健康網時間：2025年09月16日 01:33

Purpose

This study aims to explore the impact mechanism of social support on individual health knowledge creation among users in online patient communities, guide and promote the creation of health knowledge and provide insights into managing online patient communities.

Design/methodology/approach

A theoretical model was constructed by integrating social impact and social support theories. Data were collected through questionnaires, and 750 valid responses were analysed using a structural equation model.

Findings

This study found the following. (1) Social support influences individual health knowledge creation through the mediating effects of creative self-efficacy and positive emotions. (2) The general rule of the strength of the influencing factors on individual health knowledge creation is that creative self-efficacy > positive emotions. (3) The general pattern of the mediating effect of attitude factors between social support and health knowledge creation is that creative self-efficacy > positive emotions. (4) The key path for social support to influence individual health knowledge creation is “social support → creative self-efficacy → health knowledge creation”. (5) The dimensions of social support in online patient communities can be divided into information, emotional, respect and network support. Individual health knowledge creation can be divided into health knowledge externalisation, combination, socialisation and internalisation.

Originality/value

This study expands the application scope of social influence theory and opens up the “black box” of the impact of social support on individual health knowledge creation behaviour. Simultaneously, the dimensions of social support, individual health knowledge creation and the mediating role between social support and health knowledge creation are discussed.

中文翻譯：

社會支持對在線患者社區(qū)中個人健康知識創(chuàng)建的影響：態(tài)度的中介作用

目的

本研究旨在探討社會支持對在線患者社區(qū)用戶個人健康知識創(chuàng)建的影響機制，指導和促進健康知識的創(chuàng)建，并為管理在線患者社區(qū)提供見解。

設計/方法/方法

通過整合社會影響和社會支持理論構建理論模型。通過問卷收集數據，并使用結構方程模型分析 750 個有效答案。

發(fā)現

這項研究發(fā)現了以下內容。（1）社會支持通過創(chuàng)造性自我效能感和積極情緒的中介作用影響個體健康知識的創(chuàng)造。（2）影響因素對個體健康知識創(chuàng)造強度的一般規(guī)律是創(chuàng)造性自我效能 > 積極情緒。（3）社會支持與健康知識創(chuàng)造之間態(tài)度因素中介作用的一般模式是創(chuàng)造性自我效能感>積極情緒。（4）社會支持影響個體健康知識創(chuàng)造的關鍵路徑是“社會支持→創(chuàng)造性自我效能→健康知識創(chuàng)造”。（5）在線患者社區(qū)中的社會支持維度可分為信息、情感、尊重和網絡支持。個體健康知識的創(chuàng)造可以分為健康知識外化、組合、社會化和內化。